PRIVACY POLICY
Last Updated: May, 2026
CertainCensus ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our marketing and AI automation services.
1. Business Information
Business Name: CertainCensus
Website: www.certaincensus.com
Email: [email protected]
Phone: (825) 782-9548
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Business details
Any information you submit through forms, surveys, or contact requests
b. Usage & Technical Information
IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and similar tracking technologies
c. Client & Automation Data
If you use our AI automation or marketing services, we may process data on your behalf to deliver those services. This data is handled strictly according to client instructions.
3. How We Use Your Information
We use the collected information to:
Provide and manage our marketing and AI automation services
Respond to inquiries and customer support requests
Improve our website, services, and user experience
Send service-related updates or important notices
Maintain security and prevent fraud
We do not sell or rent your personal information.
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Understand website usage
Improve performance and functionality
Enhance user experience
You can disable cookies through your browser settings if you prefer.
5. Data Sharing & Disclosure
We do not share your personal data/information (First Name, Last Name, Email, Phone. etc) to any Third party vendor or company.
We may disclose your information when required by law/Government or to protect our rights, privacy, safety, or property, or that of others.
6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request correction or deletion
Object to or restrict processing
Withdraw consent where applicable
To exercise these rights, contact us at [email protected].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. SMS/Text Messaging Consent
We obtain your consent to send SMS/text messages through optional, unchecked opt-in checkboxes on our website forms. By submitting your phone number and selecting the SMS consent checkbox, you agree to receive SMS messages from CertainCensus related to appointment confirmations, reminders, service updates, and other communications you request. Consent is not a condition of purchase.
13. Phone Calls, Automated Dialing & AI Voice
By providing your phone number, you consent to receive calls from CertainCensus and its service providers at that number, including calls placed using automated dialing technology and calls in which you may speak with an AI voice assistant. Consent to receive such calls is not a condition of purchasing any goods or services. You may ask to be removed from our calling list at any time by telling the caller, or by contacting us at [email protected] or (825) 782-9548.
Our AI assistant identifies itself as an AI when asked and will never claim to be a human being.
14. SMS Opt-Out & Help
You may opt out of receiving SMS messages at any time by replying STOP. After replying STOP, you may receive a final confirmation message, and no further SMS will be sent. For assistance, reply HELP or contact support at [email protected] or (825) 782-9548 .
15. SMS Non-Sharing Clause (Carrier Required)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
17. Call Recording, Transcription & AI Processing
Calls to and from CertainCensus may be monitored and recorded for quality assurance, training, and record-keeping. You are notified at the start of any recorded call and may ask that the call not be recorded.
Recordings may be transcribed and analysed using automated and AI tools to improve our services and train our systems. We do not create voiceprints or use recordings for biometric identification. Recordings and transcripts are retained only as long as necessary for these purposes and are handled under the sharing terms in section 5.
18. Services Provided on Behalf of Our Clients
Where CertainCensus operates marketing, messaging, or AI calling services on behalf of a client business, we act as a service provider to that client. Communications you receive will identify the client on whose behalf we are contacting you, and that client's own privacy policy governs their use of your information.
18. Canadian Residents
If you are located in Canada, we obtain your express consent before sending commercial electronic messages, as required by CASL. Every message identifies us and includes an unsubscribe mechanism. Calls are made in accordance with CRTC telemarketing rules and the National Do Not Call List.
19. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
CertainCensus
📧 Email: [email protected]
Phone: (825) 782-9548